Shipping & Delivery Policy for Kranthi Keen Coaching

Effective Date: 20-09-2024

Kranthi Keen Coaching offers both online and offline coaching services. This Shipping & Delivery Policy applies to any physical materials or offline resources associated with our courses. Please review the details below to understand our shipping and delivery practices.

1. Digital Products (Online Courses)

  • For online courses, there is no physical shipping involved.
  • After successful payment, students will receive all necessary information, including:
    • Access links to live classes.
    • Class schedules.
    • Any downloadable course materials.
  • These details will be sent to the registered email address provided during enrollment within 24-48 hours of successful payment.

2. Physical Materials (If Applicable)

  • In case your course includes any physical materials (e.g., books, study guides, etc.), the following shipping policy will apply:
    • Shipping Method: We use reliable courier services to deliver physical materials.
    • Delivery Time: Orders will typically be processed and shipped within 3-5 business days of the purchase. Delivery times may vary depending on your location but generally range from 7-10 business days for domestic orders.
    • Shipping Charges: Shipping fees, if applicable, will be displayed at checkout based on your location and the weight of the items being shipped.
    • International Shipping: We currently do not ship physical materials outside India.

3. Order Tracking

  • For orders involving physical materials, once your order is shipped, we will provide a tracking number via email so you can track the status of your shipment.

4. Delivery Address

  • Please ensure that the delivery address provided at the time of purchase is accurate and complete.
  • Kranthi Keen Coaching will not be responsible for any delay or non-delivery caused by an incorrect or incomplete address provided by the customer.
  • In case of a change in delivery address, please notify us immediately before the product is dispatched. Once shipped, changes to the delivery address cannot be made.

5. Failed Delivery

  • If the delivery attempt fails due to reasons such as the recipient being unavailable, incorrect address, or other delivery issues, the courier may attempt a redelivery or return the product to us.
  • For redelivery, you may be responsible for any additional shipping charges incurred.

6. Lost or Damaged Items

  • If the physical materials are damaged or lost in transit, please contact us immediately at info@kranthinavodaya.in or Call: +91 9030409797. We will work with the courier to resolve the issue and may offer a replacement or refund depending on the situation.
  • Damaged products must be reported within 48 hours of receipt, along with supporting photos of the damage.

7. Non-Deliverable Items

  • Certain items may not be deliverable to specific locations due to logistical constraints. If any product you ordered cannot be delivered to your location, we will notify you and offer an alternative solution or refund.

8. Contact Us

  • If you have any questions regarding our Shipping & Delivery Policy or need assistance with tracking your order, please contact us at:

By purchasing any physical materials from Kranthi Keen Coaching, you agree to the terms of this Shipping & Delivery Policy.